In British Columbia, this 20,000 employee health authority provides community, acute and residential care services across the region.
The Home Health Program provides healthcare services at clients’ homes. The program encountered these key challenges:
Facilitation of a complex adaptive change approach with the Home Health senior leadership team to define the change and determine the approach to lead this significant change.
The Executive Director was very clear in her articulation that “our clothes don’t fit anymore…we need a new wardrobe”.
Process involved ongoing facilitated conversations to define the compelling case for this change and how to navigate this change given the significant disruption to its services.
For more information about Change & Engagement, please view our blogs.Building The Bridge As You Walk On It – A Guide For Leading Change