“After meeting with Erica on a regular basis for over a year, the tools she has provided me for my leadership skills are remarkable. While reluctant or skeptical at first, implementing the skills based on the discussions we have had have not only made a difference in how I show up at work but also in my personal life. Many have commented at work and outside of work on the difference in my day to day outlook. I truly believe that this difference is attributed to my coaching sessions with Erica.”
Senior Vice President, Construction
– Wesgroup Properties
“It has been an incredible process that Erica has led us through. Definitely was not an easy one to walk into with years of history to work through. She has not been afraid to open the tough conversations and created a safe environment for us all to share, learn, grow and rebuild our team culture in together. The numerous tools and best practices she has brought to the table have been invaluable not only in my professional career but communication techniques I can use in my everyday life outside the office. The personal growth I have experienced has been invaluable, I’ve learned to appreciate my self worth and to value the contributions my teammates bring to the table. To recognize each others’ strengths and to work together. Her expansive knowledge, skills and openness to discuss personal experiences has allowed our team to feel confident in sharing our thoughts and wanting to be a part of the process. Erica’s session has been well mapped out and all tie together towards our goal. This process would not experience the success it has without her commitment to our team. The value of work will never be able to be fully measured but I am incredibly grateful that I was a part of it and got to experience it first hand. I cannot thank Erica enough for everything she has done. A definite Game Changer for UBC Athletics. Thank you, Erica”
Gareth Bowley, Program Manager Athletics & Recreation – UBC
“Erica has helped me gain perspective on my leadership style, and how it resonates with my team. Through working with her one-on-one as well as together with my team, I have been able to highlight areas to focus on to help me be a more effective leader as well as improve the functionality of my team as a whole. Her strengths-based approach is helping my team to be more effective and ultimately drive toward achieving greater results”
Mike Yochlowitz, VP Operations ABC Recycling
“Working with Erica on our Women in the Workplace 3 year roadmap was extremely positive. Her common sense approach, well balanced realism, and big picture thinking was invaluable. She was a great thought partner which enabled us to take our initiatives to the next level.
If you are seeking someone that will drive your project forward with enthusiasm, while considering the culture, the stakeholders and the appropriate pace of change, I recommend Erica!”
Tanya Wick, VP People & Services, Tolko Industries
“Wow – you did an amazing job. You kept us all engaged and working and dealt wonderfully with their concerns. And we got a set of draft values and marching orders for the next year! This is going to be so helpful going forward. Thank you, thank you and thank you!”
Patricia MacDonald, Managing Partner
“Our management team at Big Brothers of Greater Vancouver spent the day with Erica. It was a fantastic day of learning, relationship building and team growth. The material was enlightening and interesting. Erica did a great job of keeping us focused and energized for 8 hours. Thank you, Erica, for a stimulating session and for putting so much effort into our day together. It will bring great value to our team. “
Valerie Lambert, Executive Director Big Brothers of Greater Vancouver
“I’ve hired Erica on numerous occasions over the years to provide strategic planning services and team development, with a focus on strengths. Each session she did for us, she customized according to the circumstances we were facing at the time and brought best practice approaches to influence our team’s conversation in the areas of change as well as leadership. My team and I are extremely satisfied with her competence, guidance and flexibility. Our work has been enhanced each time we have engaged with Erica and she continue to be our “go to person” for strategic planning and team development. I highly recommend working with Erica.”
Candy Garossino, Director, Professional Practice and Nursing Providence Health Care
“Erica was able to assist me in developing a strategic change approach with our customers to gain their commitment and alignment to a change that could have been significantly resisted by their employees if not introduced clearly with a proper value proposition to those being impacted by the change. Erica brings depth in understanding human behaviour, particularly around change resistance and used this to develop a proactive approach in positioning our customer solution. Through asking the right questions and listening carefully (in a short amount of time), she helped me to create a concise and practical approach that I am still using successfully. What other consultants take months (and reams of pages) to develop, Erica was able to assist in less than an hour and a final product of a succinct statement.
Miller Dussan, Former Global Director, Customer Performance at Finning Digital, current VP Technology Equinox Gold
“Erica has been an extremely effective partner to our organization. She was a valued collaborator in the development and delivery of our very successful executive leadership development program in partnership with UBC Sauder School of Business. In addition, via her consulting practice she has helped us move forward through her facilitation and executive coaching work, both in groups and one-on-one. She’s insightful and approachable, pragmatic and compassionate, and she has positively influenced my leadership style. Thank you, Erica!
Marni Johnson, Former VP Human Resources and Corporate Affairs, BlueShore Financial
“Erica provided no-nonsense consulting support for our strategic planning activities and one-on-one advice for our leadership 360 evaluation. She quickly builds trust with stakeholders in the processes she is involved with.”
Robert Greenwald, Principal & President at Prism Engineering (BC)
“Erica is a seasoned expert in Organizational/People Development and Change Management. Her knowledge about systems and change is remarkable. Her high level of emotional intelligence (EQ) creates environments of trust and authenticity, through honest and open questioning. Her ability to offer alternate perspectives allows teams and individuals to create new ways of looking at old problems. Erica is also an amazing coach and on numerous occasions provides coaching to senior leaders in order to get results from their teams. I have worked with Erica on numerous major complex projects and her talents ensure positive results.”
Carl Meadows, Former Senior Director, Retirement Concepts
“Erica is a remarkable person, with sound expertise in organizational development, leadership, and executive coaching. I have witnessed her amazing skills at facilitating and building leadership capacity among diverse groups in our efforts to strengthen the culture at a large academic health centre at Surrey Memorial Hospital. Our staff can’t say enough about how she supports them in a no-nonsense way by gently pushing them to work outside the boundaries of their comfort zone. Similarly, her ability to foster transparent, open dialogue among senior leaders has enabled significant growth and strategic thinking, through connection to what’s most truly important to ourselves and our work. I would recommend Erica, without hesitation, for any work in organization/leadership development, executive coaching, and group facilitation. She’s amazing!
Scott Brolin, Executive Director Eagle Ridge Hospital, Queen’s Park Hospital, Community Health Services Tri-Cities & New Westminster and Regional Rehabilitation Network at Fraser Health Authority.
“I worked with Erica over the past 8 months, and her advice and knowledge were exactly what I needed at this stage in my career. She had deep knowledge of leadership theory, constantly recommending great articles and books for future learning. She also ensured any action plans after our meetings were concrete and realistic. She wasn’t afraid to challenge me, and she found many ways to make our conversations fun! I would not hesitate in recommending Erica as a coach.
Chris Armstrong, Director of Marketing & Sales City West
“Erica is a seasoned (and very sharp!) organizational development and management consultant who always keeps the clients’ needs top of mind. She asks the right questions. She keeps conversations focused. She listens. If you want results-oriented, non-traditional approaches to managing change and transforming culture, she’s it. As a colleague, I love working with her. As a client, you’ll love that she’s on your team.”
Debbie Hultgren, Links Communications
“I had the opportunity to work with Erica on a project and was so impressed with her ability to quickly assess the challenges and articulate solutions. She has an excellent rapport with participants and has developed a good reputation for her insights and approach.”
Astrid Levelt, Managing Director, Cogentis Health Group
“Erica is an excellent organization development consultant who has a strong client focus and operates with high standards of integrity. She has good business sense and a strong results orientation. I have enjoyed working with her on a number of client projects.”
Andrew Horlick, Principal Consultant & Coach, Navigo Consulting & Coaching Inc.
“Erica is a very resourceful individual who can readily identify a customers needs, innovate a timely solution and maintain a focus on the bottom line. Her personality is very warm and encourages communication in diverse groups. Erica is a valuable team member in every group I have observed her in. Her drive and her passion for quality are an inspiration to all!”
Robert Earp, President, Ashford Technologies Inc
“I had the privilege of sharing human systems dynamics theory, models, and methods with Erica and the rest of the consultant team at Fraser Health. It was an exhilarating time of teaching and learning. Erica was extraordinary, even in such an extraordinary group. Her curiosity was focused and deep. Every question and contribution was grounded in expert practice and sophisticated understanding of underlying theory. Her clients and peers are fortunate to have the benefit of her bright head, warm heart, and steady hands. It is a pleasure to continue to engage with her through the Associate Network of the HSD Institute. I look forward to many opportunities to work and play together in future.”
Glenda Eoyang, Founding Executive Director at Human System Dynamics Institute
“Erica is a skilled professional and is an excellent designer and facilitator of large group processes. Erica has effectively used our Conference Model process in a variety of situations. She does excellent work and is a pleasure to work with.”
Richard H. Axelrod, the Axelrod Group and author of Terms of Engagement and You don’t have to do it Alone