“Erica is one of the most competent leadership development/strategy consultants I have ever worked with. My leadership team trusts her and enjoys working with her. We have seen solid progress as a direct result of her work. I highly recommend her.”
Vern Brownell, CEO D-Wave Systems
“I cannot express how grateful I am of you leading us in the way you did; to a place of really important discussion and direction. Lots of work to follow but really a very useful launching pad! Thank you!”
Caron Strahlendorf, Division Head, Division Pediatric Hematology/Oncology/BMT,BC Children’s Hospital
“Our management team at Big Brothers of Greater Vancouver spent the day with Erica. It was a fantastic day of learning, relationship building and team growth. The material was enlightening and interesting. Erica did a great job of keeping us focused and energized for 8 hours. Thank you, Erica, for a stimulating session and for putting so much effort into our day together. It will bring great value to our team. “
Valerie Lambert, Executive Director Big Brothers of Greater Vancouver
“I’ve hired Erica on numerous occasions over the years to provide strategic planning services and team development, with a focus on strengths. Each session she did for us, she customized according to the circumstances we were facing at the time and brought best practice approaches to influence our team’s conversation in the areas of change as well as leadership. My team and I are extremely satisfied with her competence, guidance and flexibility. Our work has been enhanced each time we have engaged with Erica and she continue to be our “go to person” for strategic planning and team development. I highly recommend working with Erica.”
Candy Garossino, Director, Professional Practice and Nursing Providence Health Care
“I have worked with Erica over the course of a year largely around leadership development in a team setting as well as through one on one coaching.
Erica was well prepared, engaged the group such that participants soon felt comfortable to participate, and delivered on the desired outcomes. I found Erica to be insightful, thoughtful, drawing from her deep experience in working with teams to help our group come to a shared understanding of the challenges and opportunities they were experiencing in the work place.
As for my individual experience, Erica showed the same insight and was pleasant to work with even though we were covering some challenging areas for change. She was able to provide additional resources that helped me to develop a deeper understanding of what I dealing with and how I might overcome the hurdles.”
Natalie Dakers, CEO for CVI (commercialization vehicle for Center for Drug & Research and Development)
“Erica demonstrated adaptability and commitment to the success of this Transgender event with 150 participants throughout the design and planning process, maintaining a positive outlook and sense of humour. I personally appreciated her energy, candour and coaching, and would recommend her for future facilitations. “
Vanessa Barron, Consultant, Clinical Transformation at Provincial Health Services Authority
“The portfolio I was responsible included one community hospital and healthy community partnership with the corporation of Delta, 5 region wide programs; Brain Injury, Home Health, Adult Day Programs, Patient Assessment and Transition Home Units (6 units for 170 beds) and End of Life Care (30 tertiary beds in 3 acute sites and 100 hospice beds in 9 Hospices), serving 16,000 patients/clients across Fraser Health within the context of a 227 million dollar budget. This portfolio leadership was accountable for strategic direction, operational planning and quality care outcomes. During my 4 year tenure as Executive Director, Erica worked with my team on Leadership and Team development. This included working with the formation of the team during organizational change across the organization, new team formation, new leaders and new relationships all required Erica’s assistance with team alignment, strategy and vision and working with the broader management team around our strategic planning. Erica also engaged our team and assisted with several change initiatives, the largest one being facilitating leadership conversations around developing a completely new care delivery model for the Home Health services – applying methods and systems in Complex Adaptive Change, with a key principle of emergence. Erica has also provided me with 1:1 coaching along with a couple of my core team members. She is an amazing coach!”
Lynda Foley, Former Executive Director, Home Health, PATH, End of Life care and Delta Hospital for Fraser Health Authority
“I have had the opportunity to work with Erica on projects involving strategic planning as well as team building and conflict resolution. I have always found her to be completely professional as well as flexible and accommodating given that many different circumstances and issues presented themselves in those sessions she facilitated. Most recently, I worked closely with Erica and a team of OD professionals to build and execute an aggressive change management and culture change strategy in Surrey, BC. I can personally attest to Erica’s contribution to one of the most significant examples of change management examples within a most complex healthcare environment. I look forward to continued work with Erica”
Rowena Rizzotti, Former Executive Director Surrey Memorial Hospital, Fraser Health Authority
“Erica has the ability to take a very diverse group of people and get them focused and engaged. She can take current best-practice research on human performance and convey the message in a simple and concise way that makes sense. A simple conversation with Erica awakens your thoughts to the immense possibilities for improvement and self-fulfillment. A joy to work with.”
Steve Roth, Vice President, Seaspan Ferries Corp.
“I have worked with Erica on a number of change projects, many focusing on leadership development and culture change. Erica brings a great mix of outgoing personality, facilitation skills and techniques and group management skills. During some of these sessions, Erica has skillfully navigated through emotional and conflict-ridden circumstances – and managed to guide groups to positive outputs. Erica takes accountability for the work she is hired to do, but is also very collaborative in establishing the format of sessions and group work, which really assists in reaching the best possible outcomes. I would gladly hire Erica again and would recommend her without reservation!”
Arden Krystal, Chief Operating Officer and Executive Vice President, PHSA
“Erica is a force. She has an uncommon ability to really understand a client’s needs, customize a solution, and turn that around in a modern day (short) turn-around time. Just one example is the key role Erica played in helping to guide our training team members to the next level as internal ‘consultants’. Utilizing her expertise in the world of human performance, she selected just the right content, created unique and interactive activities, and created a customized workshop specifically for our needs. The result was a cohesive team with a higher level of performance consulting skills and knowledge, and a refreshed sense of inspiration. I’d definitely utilize Erica and TPS Consulting again.”
Matt MacEachern, Former Manager, Organizational Development, Human Resources, BC Lottery Corporation
“Erica really understands change management requirements of change projects from small to large. She has helped us with various mandates to structure our change management particularly from the people impacts and transition management. She helped us build resilience, identify key stakeholders and put actions in place to reduce the impact of change on our employees. Everyone at all levels has felt comfortable working with her and we have seen success and value brought to our organization in all of her mandates.”.
Tanya Meyer, Director Human Resources, BC Operations
“While many facilitators and team builders focus only on theoretical textbooks and a desire to hear themselves, Erica spends her time working with the client to maintain a grasp of reality. Her focus is on listening to the needs of the client to help them work through their issues and priorities. I would certainly recommend Erica to anyone seeking a strong, experienced results-oriented facilitator.”
Clay Adams, VP Communications & Public Affairs Vancouver Coastal Health
“Erica provided no-nonsense consulting support for our strategic planning activities.”
Robert Greenwald, Principal & President at Prism Engineering (BC)
“As a business consultant and facilitator, Erica was very helpful in creating trust among a diverse team.”
David Ostrow, Former President and CEO at Vancouver Coastal Health Authority
“I have worked with Erica since 1997 and have always appreciated her integrity, high out-put, thinking out-side of the box and always delivering on time and within budget. Coupled with a fantastic personality and being able to read people quickly make her an incredible facilitator and trainer!!! I would highly recommend Erica.”
Debbie Bortolussi, President PHR Resources Ltd.
“Erica is a seasoned expert in Organizational/People Development and Change Management. Her knowledge about systems and change is remarkable. Her high level of emotional intelligence (EQ) creates environments of trust and authenticity, through honest and open questioning. Her ability to offer alternate perspectives allows teams and individuals to create new ways of looking at old problems. Erica is also an amazing coach and on numerous occasions provides coaching to senior leaders in order to get results from their teams. I have worked with Erica on numerous major complex projects and her talents ensure positive results.”
Carl Meadows, Former Senior Director, Retirement Concepts
“We engaged Erica Groschler of TPS Consulting to facilitate our board’s strategic planning meeting. Erica came very well prepared and ensured that we addressed our issues in order of priority and within the allotted time frame. She is very professional, is very bright and a great communicator who has an excellent grasp of the strategic planning process. I fully endorse Erica Groschler of TPS Consulting and would recommend her to anyone who is involved in strategic planning to use her services.”
Jeff Finkelstein, CFO, Argentex
“Erica did some amazing work at BC Assessment, helping the organization define its desired values. The work assisted employees in determining how their behaviour supported achievement of the strategic plan and, more importantly, moved the culture of BC Assessment. Working with Erica is very inspiring.“
Connie Fair, former CEO of BC Assessment and current President and Chief Executive Officer at Land Title and Survey Authority of British Columbia
“Erica was “parachuted” into my organization at very short notice to help facilitate a large group workshop focused on employee engagement. She hit the ground running, assessing the situation accurately, and quickly provided a realistic framework on how best to proceed. High energy, knowledgeable and respectful, Erica was able to guide us through the process and deliver what turned out to be an effective and well received full day workshop.
I would welcome the opportunity to work with Erica again, and highly recommend her to those looking to inject energy and rigour into employee engagement and change management exercises.”
Stephen Lamb, CIO BCIT
“Erica is a seasoned (and very sharp!) organizational development and management consultant who always keeps the clients’ needs top of mind. She asks the right questions. She keeps conversations focused. She listens. If you want results-oriented, non-traditional approaches to managing change and transforming culture, she’s it. As a colleague, I love working with her. As a client, you’ll love that she’s on your team.”
Debbie Hultgren, Links Communications
“I had the opportunity to work with Erica on a project and was so impressed with her ability to quickly assess the challenges and articulate solutions. She has an excellent rapport with participants and has developed a good reputation for her insights and approach.”
Astrid Levelt, Managing Director, Cogentis Health Group
“Erica is an excellent organization development consultant who has a strong client focus and operates with high standards of integrity. She has good business sense and a strong results orientation. I have enjoyed working with her on a number of client projects.”
Andrew Horlick, Principal Consultant & Coach, Navigo Consulting & Coaching Inc.
“Erica is a very resourceful individual who can readily identify a customers needs, innovate a timely solution and maintain a focus on the bottom line. Her personality is very warm and encourages communication in diverse groups. Erica is a valuable team member in every group I have observed her in. Her drive and her passion for quality are an inspiration to all!”
Robert Earp, President, Ashford Technologies Inc
“I had the privilege of sharing human systems dynamics theory, models, and methods with Erica and the rest of the consultant team at Fraser Health. It was an exhilarating time of teaching and learning. Erica was extraordinary, even in such an extraordinary group. Her curiosity was focused and deep. Every question and contribution was grounded in expert practice and sophisticated understanding of underlying theory. Her clients and peers are fortunate to have the benefit of her bright head, warm heart, and steady hands. It is a pleasure to continue to engage with her through the Associate Network of the HSD Institute. I look forward to many opportunities to work and play together in future.”
Glenda Eoyang, Founding Executive Director at Human System Dynamics Institute
“Erica is a skilled professional and is an excellent designer and facilitator of large group processes. Erica has effectively used our Conference Model process in a variety of situations. She does excellent work and is a pleasure to work with.”
Richard H. Axelrod, the Axelrod Group and author of Terms of Engagement and You don’t have to do it Alone